SINGLE REPLACEMENT PIECES: The Square Off Pro Chess Set - Parts - Chess-House

SINGLE REPLACEMENT PIECES: The Square Off Pro Chess Set

Name: SINGLE REPLACEMENT PIECES: The Square Off Pro Chess Set
Brand: 21C
SKU: PART-SQ-PRO-BB
Price: 23.0 USD
Availability: InStock
Rating: 1.0 (2 reviews)

SKU: PART-SQ-PRO-BB

$23.00 USD

Only 4 units left

Piece Color:

Black

Black White

Variant

Quantity:

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SINGLE REPLACEMENT PIECES: The Square Off Pro Chess Set

$23.00 USD

Chess House Guarantee

Easy parts. When buying a chess set online, we've got you covered. With us, you have easy access to parts for years so your set is always playable.
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That's why 22,145 people rate Chess House 4.8 out of 5 stars.

Mark (Verified Buyer)
Always fast, efficient, packed well, and good updates and communication on order even if just email.

About The SINGLE REPLACEMENT PIECES: The Square Off Pro Chess Set

Perfect for promotional use or any one of hundreds of different uses for chess pieces besides playing chess.

Specifications:

King height: 3 3/4"
King base: 1 9/16"

Queen height: 3 1/4"
Queen base: 1 9/16"

Bishop height: 3"
Bishop base: 1 1/2"

Knight height: 2 5/8"
Knight base: 1 3/8"

Rook height: 2 1/4"
Rook base: 1 3/8"

Pawn height: 2"
Pawn base: 1 3/16"

King weight: 1.1 oz.

Product Specs

King Height

3.75"

King Base

1.563"

Same experience

Lost one piece and tried to get a new one from Square Off. Unfortunately same response: no single pieces, standard response, no customer focus

Challenging Experience with Square Off Replacement Pieces

I recently needed to obtain replacement pieces for my Square Off Pro Chess Set and hoped for a straightforward process based on my past dealings with Square Off. Unfortunately, the experience was far from satisfactory. The issues I previously encountered with delays and communication with Square Off resurfaced during my attempt to get these replacement parts.

Despite the apparent simplicity of the request, the response from Square Off was slow and largely unhelpful. My inquiries about the status of the replacement pieces were often met with generic responses or, worse, complete silence. This lack of effective communication has been a recurring theme in my interactions with Square Off, significantly diminishing the overall customer experience.

The innovative concept of Square Off's chess sets initially impressed me, but the consistent struggles with customer service, especially for essential components like replacement pieces, have been a major source of frustration. It's disheartening to see a company with such potential failing to provide adequate support and service.